Please note that the Winter Wonderland is operated by an independent company; the contents of this page are correct at the time of publishing but may change at the operators discretion without prior notice.
Please use the Winter Wonderland Facebook page for up to date details and to contact them.

Tickets are due to go on sale on Sunday 25th September at 1:00pm
Ticket must be purchased in advance through their online booking site


The Winter Wonderland Experience

The UK’s number one Grotto, consistently recognised as the best in the country for over a decade. Baytree Winter Wonderland now boasts a staggering 26,000 square feet of undercover area. Since the late nineties, awards have been plentiful from all kinds of organisations. We have been compared by several arms of the press to the likes of Harrods, Selfridges and many other prestigeous stores, but there really is no comparison, we are constantly voted the best, whether it’s Channel 4 or the Sunday Papers, most recently the National Retail Awards gave Baytree Winter Wonderland the number one slot.

Buy Your Tickets Online

Winter Wonderland Opening Times:

Santa arrives on Saturday 19th November and will be in situ until 4pm on Christmas Eve at which point he and his Reindeer will need to make the trip back to the North Pole to make final arrangements for their journey around the world.

Please note; Baytree Garden Centre does not own or operate the Winter Wonderland so any questions or help you may need with booking your tickets has to be done directly with them through their web booking site at

Booking Help